Customer Experience

We are committed to making your online shopping experience excellent. Should you have any questions or concerns please feel free to contact us at hello@wraptsody.com

 

Shipping Information

All purchases are shipped United States Postal Service Ground.

Orders are processed Monday through Friday, excluding holidays.  Wraptsody cannot be responsible for unanticipated delays.

Please allow 2-3 business days to process your order for shipment, in addition items can take up to 5-7 business days via ground shipping.

 

International Orders

Wraptsody ships internationally United States Postal Service.  Please keep in mind that you will be responsible for any taxes/duties incurred by destination country.  For international returns, we cannot refund any import fees.  It is up to to the customer to cover shipping and handling as well as any duties or tariff incurred.

 

Returns / Exchanges

Wraptsody proudly stands behind the design and quality of our product.  If for any reason you are not satisfied with your purchase, you may return it within 10 days of the receipt for a full refund (not including shipping).  The item must be returned in unused condition, and in it’s original packaging with tags to assure full credit.

No item can be accepted for return or exchange which bears any indication that it was used.

 

Shipping Returned Merchandise

We recommend shipping returned merchandise via United States Postal Service Ground for tracking purposes.  Wraptsody will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled.  We reserve the right to refuse return of any merchandise that does not meet the above return requirements in Wraptsody’s sole discretion.  Please send your return to:

 

Sale & Reduced Merchandise

All sale and reduced merchandise are final sale and not eligible for return or exchange.

 

Changes & Cancellations

If you wish to cancel or modify your order, please send an email as soon as possible to hello@wraptsody.com.  We will make every effort to accommodate you request.  However, once an order as been submitted we cannot guarantee the purchase can be cancelled or modified.  Once you have received your online order, please refer to our return instructions.

 

Product Availability

All products are subject to availability.  We reserve the right to limit the quantity of products we supply, supply only part of an order or to divide up orders.  We will inform you if we are unable to fill your order.

 

Payment & Pricing

Wraptsody accepts the following forms of payment for online purchase:

Visa, MasterCard, Paypal

Prices displayed on the Wraptsody website are quoted in U.S. dollars.  While we try to ensure that all prices on our website are accurate, errors may occur.  If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or cancelling it.  If we are unable to contact you we will treat the order as cancelled.  Title to products you order on this website and risk of loss or damage to products, passes to you upon delivery, provided that we have received payment in full for the products.

 

For shipments to New York State residents, applicable sales tax will be charged.   

 

Measurements

Dimensions displayed on the Wraptsody website are noted in inches.  While we try to ensure that all measurements on our website are accurate, errors may occur.

 

Contact Information

For questions regarding our products or this site, please email us at hello@wraptsody.com.